Anime/Game T-shirt - Kakashi

At NAHUATHREADS, we take pride in our efficient shipping methods and transparent costs. We ensure that your custom apparel is carefully packaged to guarantee its safe arrival. Our aim is to build trust with our customers by providing clear and reliable shipping services.

EXPRESS SHIPPING

We are glad to bring our customers great value and service. That’s why we provide express shipping on all orders! 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you

We have a 10-day Refund policy, which means you have 10 days after receiving your item to request a Refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nahuathreads@gmail.com. Please note that returns will need to be sent to the address provided when you email. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nahuathreads@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at nahuathreads@gmail.com.